Run the home, see the home
You are accountable for one home: its records, its team, its deadlines. The product is scoped to exactly that, and is built around the queue you work through.
Your first morning
- A review queue holding every log and incident waiting on your signature, oldest first.
- Your home’s team — certifications, contact details, who is on shift.
- An optional 7 a.m. brief by email: what is waiting, as counts. Never a client’s name, never a health detail.
Where you work: The inbox and the review queue
Each row says which home, who wrote it and how long it has been waiting. Routine logs can be approved together, after you tick that you have read each one; an incident or a transfer opens in full, because those are not a batch.
What stops going wrong: a record sitting unsigned for three weeks
Nothing waits silently. Logs, incidents, plan reviews and expiring certifications all surface as work with an age against them, and a serious occurrence carries the ministry’s own clock — one hour at Level 1, twenty-four at Level 2, counting down from when the agency became aware.
What you will not be able to do
- Your scope is your home. Another supervisor’s home is not visible to you, and neither are agency-wide settings.
- Approving locks the record. Afterwards a correction is a signed amendment, and the original never changes.
- Opening a young person’s file is itself recorded, including yours.
What it does not do
It cannot tell you whether a log is any good — that judgement is the job. It can tell you that one is waiting, who wrote it, and that you have not read it yet.
The other two paths
Access follows the hierarchy an agency already has, so the same system looks different to each person on it.
See it on your own agency’s workflows
Forty-five minutes, with a person, on the records your staff actually fill in. We confirm a time by email within one business day.